This privacy policy describes how Serragambetta collects, uses and protects personal data, in compliance with EU Regulation 2016/679 (GDPR).
The data controller is Serragambetta, Via per Conversano 204, 70013 Castellana-Grotte (BA). VAT number: 03589770720. Contact: via the website contact form. Phone: +39 080 4962181.
We collect data provided voluntarily through the enquiry form (name, email, phone, dates) and data collected automatically during browsing (IP address, browser, pages visited). Every request is saved in a protected archive on the site's server before the email is sent, so that an email failure cannot lose it. To limit abusive submissions the site briefly keeps a non-reversible fingerprint of the sender's IP address, never the address itself.
Enquiry and booking data is kept for the duration of the contractual relationship and for a further 10 years for legal/tax purposes. The copy in the site archive is deleted after 24 months. Navigation data is kept for a maximum of 12 months.
Data may be shared with: the hosting provider (Aruba S.p.A.), the web agency that maintains the site and provides technical support (Inlogico), and public authorities when required by law. Data is not shared with third parties for marketing purposes without your consent.
You have the right to access, rectify, erase, restrict and port your data, and to object to its processing. You may also lodge a complaint with the Italian Data Protection Authority (Garante per la Protezione dei Dati Personali).
To exercise your rights, contact us via the contact form.
For information on cookies used on this site, see our Cookie Policy.
Last updated: October 2026