Privacy Policy

This privacy policy describes how Serragambetta collects, uses and protects personal data, in compliance with EU Regulation 2016/679 (GDPR).

1. Data Controller

The data controller is Serragambetta, Via per Conversano 204, 70013 Castellana-Grotte (BA). VAT number: [P.IVA DA CONFERMARE]. Contact: via the website contact form. Phone: +39 080 4962181.

2. Data Collected

We collect data provided voluntarily through the booking form (name, email, phone, dates) and data collected automatically during browsing (IP address, browser, pages visited).

3. Purposes and Legal Basis

• Managing booking requests (contractual necessity).
• Sending newsletters and offers, only with explicit consent.
• Compliance with legal obligations.
• Improving our website (legitimate interest).

4. Data Retention

Booking data is kept for the duration of the contractual relationship and for a further 10 years for legal/tax purposes. Navigation data is kept for a maximum of 12 months.

5. Data Sharing

Data may be shared with: hosting providers (Vhosting Solution S.r.l.), payment processors, couriers, and public authorities when required by law. Data is not shared with third parties for marketing purposes without your consent.

6. Your Rights

You have the right to access, rectify, erase, restrict and port your data, and to object to its processing. You may also lodge a complaint with the Italian Data Protection Authority (Garante per la Protezione dei Dati Personali).

To exercise your rights, contact us via the contact form.

7. Cookies

For information on cookies used on this site, see our Cookie Policy.

Last updated: May 2026